Hi,
I just downloaded Pro2Store. While it all works perfectly when I'm in the Yootheme builder mode, the checkout isn't working properly when I try it as a normal guest (from various browsers). It seems to refresh the page instead of carrying out the changes. This behaviour occurs wheter I want to adjust the quantity, delete an item, confirm an adress, and ticking the T & C.
What am I missing?
I just downloaded Pro2Store. While it all works perfectly when I'm in the Yootheme builder mode, the checkout isn't working properly when I try it as a normal guest (from various browsers). It seems to refresh the page instead of carrying out the changes. This behaviour occurs wheter I want to adjust the quantity, delete an item, confirm an adress, and ticking the T & C.
What am I missing?
0
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Votes
Nicolas Stettler Can you verify what version of Joomla, YOOtheme Pro, Pro2Store & PHP you're running please?
Thank you.
Thank you.
❤ Based in Austin, Texas, U.S.A. (Central Time Zone / UTC-6)
---------------------------------------------------------------------------------------------------
❔ Don't Forget to Check First Steps
❓ Read The Pro2Store Documentation
▶ Watch The Pro2Store Full Overview & Tutorial Video
---------------------------------------------------------------------------------------------------
⛔ If your request is urgent, please Submit A Ticket (Paid Accounts)
---------------------------------------------------------------------------------------------------
✅ Did I help you? Please mark your question as resolved by clicking the "Accept As Answer"
---------------------------------------------------------------------------------------------------
❔ Don't Forget to Check First Steps
❓ Read The Pro2Store Documentation
▶ Watch The Pro2Store Full Overview & Tutorial Video
---------------------------------------------------------------------------------------------------
⛔ If your request is urgent, please Submit A Ticket (Paid Accounts)
---------------------------------------------------------------------------------------------------
✅ Did I help you? Please mark your question as resolved by clicking the "Accept As Answer"
0
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Hi Josh,
Here are my versions of all of them:
Joomla: 3.9.25
Yootheme: 2.4.1
Pro2Store: 1.3.0
PHP: 7.4.15
PHP INTL should be enabled too
(I exported the systeminfo as text and it says under intl: Internationalization support: enabled)
Here are my versions of all of them:
Joomla: 3.9.25
Yootheme: 2.4.1
Pro2Store: 1.3.0
PHP: 7.4.15
PHP INTL should be enabled too
(I exported the systeminfo as text and it says under intl: Internationalization support: enabled)
1
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Votes
Please edit your first post and add your site login details on the customer field: "Website Super Admin Login Details"
I'll take a look for you.
I'll take a look for you.
❤ Based in Austin, Texas, U.S.A. (Central Time Zone / UTC-6)
---------------------------------------------------------------------------------------------------
❔ Don't Forget to Check First Steps
❓ Read The Pro2Store Documentation
▶ Watch The Pro2Store Full Overview & Tutorial Video
---------------------------------------------------------------------------------------------------
⛔ If your request is urgent, please Submit A Ticket (Paid Accounts)
---------------------------------------------------------------------------------------------------
✅ Did I help you? Please mark your question as resolved by clicking the "Accept As Answer"
---------------------------------------------------------------------------------------------------
❔ Don't Forget to Check First Steps
❓ Read The Pro2Store Documentation
▶ Watch The Pro2Store Full Overview & Tutorial Video
---------------------------------------------------------------------------------------------------
⛔ If your request is urgent, please Submit A Ticket (Paid Accounts)
---------------------------------------------------------------------------------------------------
✅ Did I help you? Please mark your question as resolved by clicking the "Accept As Answer"
1
Undo
Votes
Nicolas Stettler
Ray here... please update the hidden info and supply FTP access to your site files.
There seems to be something strange going on with the Javascript on the site that I've never seen before so it would be good to investigate.
Many thanks,
Ray
Ray here... please update the hidden info and supply FTP access to your site files.
There seems to be something strange going on with the Javascript on the site that I've never seen before so it would be good to investigate.
Many thanks,
Ray
Lead Developer - Pro2Store
❤ Based in Belfast, Northern Ireland (GMT)
---------------------------------------------------------------------------------------------------
✅ JOIN THE PRO2STORE DISCORD
❔ Don't Forget to Check First Steps
❓ Read The Pro2Store Documentation
▶ Watch The Pro2Store Full Overview & Tutorial Video
---------------------------------------------------------------------------------------------------
⛔ If your request is urgent, please Submit A Ticket (Paid Accounts)
---------------------------------------------------------------------------------------------------
✅ Did I help you? Please mark your question as resolved by clicking the "Accept As Answer"
❤ Based in Belfast, Northern Ireland (GMT)
---------------------------------------------------------------------------------------------------
✅ JOIN THE PRO2STORE DISCORD
❔ Don't Forget to Check First Steps
❓ Read The Pro2Store Documentation
▶ Watch The Pro2Store Full Overview & Tutorial Video
---------------------------------------------------------------------------------------------------
⛔ If your request is urgent, please Submit A Ticket (Paid Accounts)
---------------------------------------------------------------------------------------------------
✅ Did I help you? Please mark your question as resolved by clicking the "Accept As Answer"
0
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Votes
The latest updates seem to have improved the situation. The only problem I still have is, that if I submit a new adress, it doesn't show it and instead reloads the page.
It then also resets the amount of the articles to 1.
The Shipping cost will only be displayed when I edit the amount of articles so it seems like the informations are recieved properly.
It then also resets the amount of the articles to 1.
The Shipping cost will only be displayed when I edit the amount of articles so it seems like the informations are recieved properly.
0
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Votes
Nicolas Stettler just to confirm, did you update to v1.4.4 ?
Thanks!
Thanks!
❤ Based in Austin, Texas, U.S.A. (Central Time Zone / UTC-6)
---------------------------------------------------------------------------------------------------
❔ Don't Forget to Check First Steps
❓ Read The Pro2Store Documentation
▶ Watch The Pro2Store Full Overview & Tutorial Video
---------------------------------------------------------------------------------------------------
⛔ If your request is urgent, please Submit A Ticket (Paid Accounts)
---------------------------------------------------------------------------------------------------
✅ Did I help you? Please mark your question as resolved by clicking the "Accept As Answer"
---------------------------------------------------------------------------------------------------
❔ Don't Forget to Check First Steps
❓ Read The Pro2Store Documentation
▶ Watch The Pro2Store Full Overview & Tutorial Video
---------------------------------------------------------------------------------------------------
⛔ If your request is urgent, please Submit A Ticket (Paid Accounts)
---------------------------------------------------------------------------------------------------
✅ Did I help you? Please mark your question as resolved by clicking the "Accept As Answer"
0
Undo
Votes
Hi,
Glad 1.4.4 improved things. I’ll take a look at the latest issue and get back to you.
Ray
Glad 1.4.4 improved things. I’ll take a look at the latest issue and get back to you.
Ray
Lead Developer - Pro2Store
❤ Based in Belfast, Northern Ireland (GMT)
---------------------------------------------------------------------------------------------------
✅ JOIN THE PRO2STORE DISCORD
❔ Don't Forget to Check First Steps
❓ Read The Pro2Store Documentation
▶ Watch The Pro2Store Full Overview & Tutorial Video
---------------------------------------------------------------------------------------------------
⛔ If your request is urgent, please Submit A Ticket (Paid Accounts)
---------------------------------------------------------------------------------------------------
✅ Did I help you? Please mark your question as resolved by clicking the "Accept As Answer"
❤ Based in Belfast, Northern Ireland (GMT)
---------------------------------------------------------------------------------------------------
✅ JOIN THE PRO2STORE DISCORD
❔ Don't Forget to Check First Steps
❓ Read The Pro2Store Documentation
▶ Watch The Pro2Store Full Overview & Tutorial Video
---------------------------------------------------------------------------------------------------
⛔ If your request is urgent, please Submit A Ticket (Paid Accounts)
---------------------------------------------------------------------------------------------------
✅ Did I help you? Please mark your question as resolved by clicking the "Accept As Answer"
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