Thursday, 11 November 2021
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I had everything setup. Orders are being made but payments aren't getting through. We went live tonight and have 122 orders (unexpected) but no payments have been made via paypal.

https://www.sarah-janeszikora.com/

I have the API setup Client ID and Secret are correct in the plugin settings.

Please please PLEASE help.

Dene
2 weeks ago
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#1666
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Hi, is there any premium support available?

I've emailed info@pro2.store too and have heard nothing. I'm really desperate to solve this for my customer and i'm tearing my hair out.

I went through the order steps myself and everything checks out, I checkout, login to paypal, I select my payment method and then click the PAY button and I am directed back to the website with an error popup of THERE WAS AN ERROR CREATING THIS ORDER [MAIN ERROR]

However, all the order details are intact with the Pro2Store module, just no payments made.

Please can someone contact me please?

Dene
2 weeks ago
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#1667
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they do offer priority support, see here:
https://pro2.store/pricing

I cannot vouch for it being better though, I haven't used it. I hope you get help.
2 weeks ago
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#1668
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Thanks Liz but I DO have that but have not had a response from there or direct email.

I'm absolutely desperate to get this working
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