This is a presale question.
I am looking for a way to implement Klarna properly in my Joomla store. Currently, I use J2Store and they have Klarna plugin. But the way it functions is that first, the customer has to fill their details in the J2Store checkout form and again in the Klarna form. This is confusing and frustrating. On top of that, the data is not moving back and forth between Klarna and J2Store backend, so the merchant has to visit frequently the Klarna portal to make sure all sales are approved.
The way Klarna "should" work is that it replaces the checkout form altogether, and makes buying easy by allowing the customer to log in to his Klarna account and pull all the payment details from there. Then the order and customer details are pushed back to the store backend from Klarna, and once the merchant approves (ships) the order, the order is automatically "approved" at Klarna's end and the money can be paid to the merchant.
My question is, how does your plugin handle this?
- Is the Klarna form replacing the checkout process of Pro2Store?
- Is the customer data returned automatically from Klarna, ending up as normal Pro2Store customer data?
- Is it fully connected to Klarna, so when I change the order status in Pro2Store order list, the information will go to Klarna automatically?
Thank you very much for this info in advance!